You built the business.
The systems didn't keep up.
Let's fix that.
I audit and build operational systems, AI workflows, and websites for founders and operators at growing companies. CPG, ecom, and retail specialists welcome.
“Two zoom calls and a dozen emails and the scope of the project was done.”
James · Healthcare billing client · 5.0
Your tools don't talk to each other.
Data moves manually between systems that should be connected automatically.
→ Systems & AutomationYour team has access to AI but isn't really using it.
Claude and other AI tools require setup, configuration, and context to be useful.
→ AI Setup & AdoptionYour website is losing customers and you don't know why.
Mobile performance, ADA compliance, and conversion gaps found and fixed.
→ Website AuditsYour business doesn't show up when buyers ask ChatGPT about your market.
Schema, entity structure, and content strategy for AI-powered search.
→ AI Search Visibility01
Audit
Every engagement starts here. A review of your current setup, a clear report of what's broken, and a prioritized list of what to fix. Some clients implement the recommendations themselves. Others bring me back to build. Both outcomes are fine.
02
Report
You get a written document. No jargon, no upsell. What's wrong, why it matters, and what to do about it — in that order.
03
Build (if you want it)
Defined scope, clear timeline, documented handoff. You own everything when we're done.
Most projects involve a few calls at most. I work by email and deliver on a schedule. Calls happen when the project calls for it — not as a default.
Operations
Consumer CPG brand — operations from scratch
Revenue roughly doubled during my tenure. Walmart from zero to 1,700 stores in year one. Built the operational foundation — fulfillment, ERP, EDI, automations — from nothing.
Automation
Healthcare billing automation
Playwright scripting that replaced manual co-pay data entry across a multi-step EHR workflow. Two calls from kickoff to delivery.
Product Build
ADA compliance tool — ada-scanner.com
Built an automated accessibility auditing tool after encountering the same WCAG compliance gaps across multiple client websites.
“One of the sharpest operators I've worked with. She asks great questions. She thinks critically. And she cares deeply about doing things the right way.”
Sean Conlon
CEO, 25|29 Ventures
“Working with Mica was a pleasure from start to finish. She addressed details I hadn't even considered: thorough testing strategies, clean log output, error handling. Two zoom calls and a dozen emails and the scope of the project was done.”
James
Healthcare billing client · 5.0
“Her strength in operational systems and automations is exceptional. She doesn't just create processes — she builds scalable solutions that make businesses run better.”
Matthew Foxcroft
Founder, Liquified RV
100% Job Success Score on Upwork across all engagements.